Archive

Rep. Scott Peters Visits San Diego HQ

Ryan Pfaff, EVP Grid-Scale Power Development, Rep. Scott Peters, and Tristan Grimbert, President & CEO

On Tuesday, May 29th, U.S. Representative Scott Peters, who represents California District 52, including our Innovation offices and much of San Diego, visited our headquarters.  Rep. Peters discussed his work on energy and the environment plus opened the floor to questions on matters of interest to attendees.

EDF Renewables Canada Celebrates the Inauguration of the Nicolas-Riou Wind Project

On June 5, EDF Renewables, together with around 170 guests, celebrated the inauguration of the Nicolas-Riou Wind Project.

The Project, with a capacity of 224.25 megawatts (MW), illustrates the importance of collaboration and support of local communities in the development and implementation of renewable energy projects.

Located in the Bas-Saint-Laurent, on public and private lands, the Nicolas-Riou Wind Project comprises 65 Vestas V117 wind turbines with a capacity of 3.45 MW each. The construction phase began in June 2016 and was commissioned in January 2018. Read the press release here.

The day before, on June 4th, employees from both Montreal and Toronto came together for a cruise on the Saint Lawrance River, dinner, and team building activities before visiting the project site.

Teams were puzzled at first, then worked together to solve the problem.

EDF Renewables Mexico Meets with Oaxaca Governor

On May 30, Ma. Elena Valdez, Senior Manager of Corporate Purchasing, Communications and Marketing and Gerardo Pérez Guerra, Vice President and General Manager, EDF Renewables Mexico, met with Alejandro Murat, Governor of the State of Oaxaca; José Luis Calvo Ziga, Secretary of the Environment, Energy and Sustainable Development, State of Oaxaca,(SEMAEDESO); and Ing. Juan José Moreno Sada, Subsecretary of Energy, Oaxaca, to evaluate the progress of the 252 MW Gunaa Sicarú wind farm scheduled for construction in 2020.

DAYFORCE Tip of the Week

This Week, learn more about SELF-SERVICE!

We are eagerly anticipating the launch of our new benefits, payroll and human resources (HR) software platform, DAYFORCE. This new software is part of our ongoing drive to make our organization more streamlined and efficient—and make your life easier.

DISCOVER A NEW FUNCTION OF THIS HR PLATFORM EVERY WEEK!
This Week, learn more about SELF-SERVICE.

ADVANTAGES

  • A single, central platform that houses all your benefits, payroll and HR information
  • 24/7 access in the office, at home, on your mobile device—anywhere you have an Internet connection
  • More control over your information—without having to call HR

SELF-SERVICE: WHAT IS IT?

SELF-SERVICE is an application that allows employees and managers to directly handle functions that were previously managed through the Human Resources department.

HOW CAN EMPLOYEES USE SELF-SERVICE?

  • Employees can view and update their personal and professional information, including:
  • Address and phone number
  • Emergency contacts
  • Password change
  • Change in marital status
  • W-4 inputs
  • Earnings statements
  • Direct deposit selections
  • Calculate “what if” scenarios
  • Links to partner sites for 401(k) information
  • Job and compensation details

HOW CAN MANAGERS USE SELF-SERVICE?

With the click of a mouse, managers can view employee data, submit changes and run reports on their employees’ HR information through the following functions:

  • My HR (Job, Compensation, Profile, Direct Reports)
  • Reporting (by work group or other criteria)
  • Workflow Responsibility (managers can delegate the task of approving workflow documents to another user while they’re out of the office)
  • Pending Documents (approve or deny documents awaiting your review)
  • Requests in Process (view status of documents you submitted)

HOW DOES SELF-SERVICE WORK WITH OUR EXISTING SYSTEMS?

DAYFORCE is a single, centralized resource for all your HR and payroll needs. Within DAYFORCE, you’ll find a link to SELF-SERVICE, giving you access to initiate HR actions.

Want to learn more? Click here to watch the videos and learn more about how to use DAYFORCE on ECRM.

New IT Training Courses Coming in June

Sign up now!

Learn something brand new, or brush up your skills. A variety of technology classes have been scheduled for EDF Renewables employees, offered by David Diskin, certified Microsoft Office “Master”. All classes are offered in English, onsite in San Diego, broadcast live via WebEx, and recorded.

Download the list of classes.
Visit the Training Course Registration page on ECRM to register for classes.

O&M Training Courses

Training Schedule for June

The June schedule for O&M training courses is now available.

Offerings this month include:

  • Safety Training
  • Business Systems
  • Technical Training
  • Communication Meetings

Click here to see the schedule and contact TrainingDept@edf-re.com to learn more about a course and sign up.

 

IT Support Services Update

Availability, Incidents and Response Times

In order to set the right expectation for customer service tickets, the IT Support Service team has created the following Service Level Objectives regarding availability and response times:

Service Availability

  • Telephone support: 5:00 A.M. to 5:00 P.M. Monday – Friday PT
    • Calls received outside of office hours will be forwarded to a mobile phone and best efforts will be made to respond to the call.
  • Email support: Monitored 5:00 A.M. to 5:00 P.M. Monday – Friday PT
    • Emails received outside of office hours will be collected, however no action can be guaranteed until the next working day. Critical issues outside of business hours should be escalated via phone.
    • Onsite assistance for the San Diego offices, former GroSolar headquarters and Mexico offices are staffed. Other Remote offices are not staffed but a technician could travel there within 2 days if the emergency requires.

Service Incidents

Incidents are requests for service on existing equipment or service. Support Services will respond to incidents within the following time frames:

  • Priority 1: within 1 hour (during business hours)
    • Example – Email is down across the Organization or VPN is not working across the Organization
  • Priority 2: within 3 hours (during business hours)
    • Example – User is unable to perform critical job function – email, desk phone, etc…
  • Priority 3: within 8 hours (during business hours)
    • Example - User cannot login to the training system or make a connection to a specific ECRM page
  • Priority 4: within 1 working day (during business hours)
    • Example - User is unable to open a web page
  • Priority 5: within 3 working days (during business hours)
    • Example - User is unable to request a new project within Footprints

Remote assistance is provided within the above time frames dependent on agent availability.

Service Requests

Service Requests are an inquiry for a new piece of equipment or service. Support Services will respond to Service Requests within the following time frames:

  • Priority 1: within 4 hours (during business hours)
    • Example – User requests WebEx access for a meeting that is happening that day
  • Priority 2: within 8 hours (during business hours)
    • Example – user requests a MiFi for a business trip and they are leaving the next day
  • Priority 3: within 3 working days (during business hours)
    • Example – user requests access to a shared drive or creation of a service account
  • Priority 4: within 5 working days (during business hours)
    • Example – user requests access to a new ECRM site or permission to view a filtered site
  • Priority 5: within 10 working days (during business hours)
    • Example – user requests an upgrade for their mobile phone and new hardware (new hires, upgrades, etc…)

For questions on this list or to provide welcome feedback, contact Matthew.McColm@edf-re.com

EDF Renewables Joins European Sustainable Development Week

Between May 30th and June 5th EDF EN joined the European Sustainable Development Week and the World Environment Day through several highlights and awareness actions. Visit the page on EDF EN’s intranet: OXYGEN.

You can also find a link to OXYGEN under Featured Links on the ECRM home page.

News from EDF International Division

The May Edition of this newsletter from EDF International includes a lead story covering the activities of the EDF Group in Chile, where it is involved in renewable energy generation and in the provision of energy services. Read this and other stories from around the globe here.

EDF at the Hannover Trade Fair 2018, organized by EDF Deutschland and Framatome

Upcoming Events

EEI Annual Convention

June 4-7 | San Diego, CA

Advanced Automotive Battery Conference

June 4-7 | San Diego, CA

CanWEA Golf Tournament

June 12 | Bolton, ON

EPRI IWC Meeting

June 13-14 | Columbus, OH

APPA American Public Power Association
June 15-20 | New Orleans, LA

SED Renewable Energy Sourcing Forum

June 18-20 | San Diego, CA

Defense Communities National Summit

June 18-20 | Washington, DC

EV Roadmap
June 19-20 | Portland, OR

Renewable Energy Finance Forum

June 19-20 | New York City, NY

CanSIA Solar Canada

June 19-21 | Calgary, AB

BOMA International

June 23-26 | San Antonio, TX

Intersolar North America

July 10-12 | San Francisco, CA

TPPA Annual Meeting

July 23-25 | Austin, TX

Mid-C Seminar

July 24-25 | Wenatchee, WA

Michigan Energy Providers Conference

July 25-27 | Grand Traverse, MI