There is a scheduled maintenance window coming up for ECRM this week on Thursday from 8pm – midnight. This maintenance is per RFC – 867
Our IT team will be doing doing security patching.
Jonathan Medel, Supervisor – Applications Engineering, is the point of contact for any issues.
There are still employees that haven't downloaded the AirWatch App to their company-issued smart phones. Are you one of them?
What is AirWatch?
AirWatch is a Mobile Device Management (MDM) service that allows EDF to provide better security for smartphones, tablets, and most mobile devices that are used for work-related purposes. AirWatch was selected as the enterprise solution to manage mobile devices.
Why do we need the AirWatch service?
Mobile devices have become increasingly powerful tools, and their use in the work-place is increasing. As the differences between mobile devices and traditional computers drop we need to take similar steps to protect our devices and minimize the chances of a data breach. The AirWatch service allows us to do this.
What do I need to do?
Instructions for enrollment were sent to everyone with a company-issued phone. You can also find them here for Apple iOS devices and here for Android devices. It only takes a few minutes to install.
Visit the AirWatch page on ECRM for more information. If you have any problems with your install, contact the Service Desk for help.